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 RESOURCES |
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| Shelly's clients say it
best: |
 " Shelly Carlson's dynamic teaching
methods have enabled mid and senior level USG executives to
significantly improve their presentation skills, verbal abilities,
and overall communications effectiveness. At USG, successful
presentations and Shelly Carlson are synonymous! "
Cherly Jefferson, Senior Script and Promotional Writer USG
Corporation
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" Our employees were able to maximize
their potential on the phone using Shelly's techniques. Rehearsal
and role-playing increased our effectiveness with our temporary
employees and our clients. We use her services repeatedly."
Jill Russell, National Marketing Director, VP, Insurance
Overload Systems
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" AT&T is an international
company always looking to improve customer service. Ms. Carlson
helped our operators improve their regional accents and grammar
choices and become self-confident in the international arena."
Betty Lee, Manager of Operator Services, AT&T
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| Books |
 Writing
Your Authentic Self, Lois Guarino, Dell Trade
Paperback, 2000
References to Shelly's work
How to use a journal to communicate with your deepest self
Step-by-step advice on keeping every type of journal--from a
personal diary to a dream chronicle
Simple exercises that bring out the poet /journalist/profiler/narrator
in everyone
How to capture experiences, record your dreams, embrace your
memories, and free your muse--even if you have never written
for pleasure
How to find the best journal format to express your true self
How to have your journal teach you . . . about your goals, your
challenges, your strengths, and perhaps your real calling
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" You can have brilliant
ideas but if you can’t get them across your brain won’t get
you anywhere. "
Lee Iacocca |
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